Terms of Sale

TERMS OF SALE
Pricing is subject to change at any time before the deposit payment is made.

 

DEPOSIT AMOUNT

A 50% deposit is required to place an order.
All custom and made-to-order items require 100% deposit.

Products by CEA Design, The Water Monopoly, THG, Armac Martin, Studio-Ore and Kast require 100% deposit.

SPECIFICATIONS

Purchaser will be responsible for reviewing all quantities, finishes, dimensions, and additional details on this invoice. Purchaser will be responsible for ensuring code compliance.

 

LIVING FINISHES

* Notates Living Finish
Please note that living finishes will change over time and require specific care by the end user.

It is the responsibility of the purchaser to properly educate the end user about the unique properties and proper care of living finishes (please refer to Finish Care Instructions). Returns will not be accepted for any reason including, but not limited to:

  • Improper care by the end user.
  • Lack of proper education given to the end-user regarding the nature of living finishes and the need for proper care.
  • Dissatisfaction with the changed finish.

We will continue to accept returns for items with manufacturing defects.

DELIVERY SCHEDULE

Once payment is received, J&L Hardware will procure all items required for rough-in immediately and schedule the first delivery as soon as possible. A hard copy of the plumbing spec book will be delivered with rough-ins.

J&L Hardware will be responsible for managing the procurement of remaining fixtures based on the requirements and timeline of the project. All quoted lead times are subject to change at any time.

 

PROJECTS OUTSIDE AUSTIN AREA

For quality control reasons, most items will be brought into J&L Hardware for inspection and labeling before being delivered or shipped to the job site.

RETURNS
All returns are subject to a restocking fee of 25%+ and return shipping fees to manufacturer.

All returns must be processed within 90 days of purchasing.

Returns must be approved by J&L Hardware and in new, unused condition.

Special orders, custom hardware, made-to-order, living finishes, customs fees, and shipping are final sale and non-returnable.

Items that arrive damaged, defective, or incorrect will be replaced under the conditions of the manufacturer’s warranty.

 

WARRANTY
J&L Hardware makes no warranties, expressed or implied, beyond those extended by the manufacturer. J&L Hardware does not certify product compliance with Federal, State or Municipal Codes beyond that stated by the manufacturer.

PAYMENT OPTIONS

  • Check
  • ACH
  • Credit Card

 

If paying with a credit card a 3% processing fee will be added.
By paying this invoice you agree to all terms of sale listed above.

Payment mailing address:
J&L Hardware
2121 Lohmans Crossing Rd
Ste 504-465
Lakeway, TX 78734